💬 Support

Contact BearMoney

Questions about rewards, withdrawals, or your account? We'll get back to you as fast as we can.

We're here to help

For all support inquiries — account issues, withdrawal status, reward questions — reach out via email.

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Response Time

Most requests are answered within 24–48 hours. High volume periods may take a little longer. We'll always get back to you.

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Include Your Details

Add your account email and a clear description of the issue. The more context you give us, the faster we can resolve it.

Common questions

Check these first — you may already have your answer.

Pending rewards

Some rewards require admin review before being approved into your available balance. This is normal — it doesn't mean something went wrong.

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Withdrawal status

Check your dashboard for the current status of any withdrawal — pending, approved, denied, or paid — before reaching out.

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Account issues

For login problems or account questions, include your registered email so we can locate your account quickly.