BearMoneyThe BearMoney toolkit
Missing a reward?
Make your case clear.
Turn your offer details into a support message you can review, copy and send through the right provider. Keep the evidence together with our free checklist.
What happened with the offer?
Enter only what you know. Leave unknown dates blank. Add account IDs later in the provider’s private support form.
Your support draft
This tool does not submit a ticket or verify that an offer qualifies. Attach your original evidence through the official support channel.
Your entries are not saved by BearMoney and are not included in shared tool links. Copy or download your draft before leaving. Analytics counts tool actions, not the text you enter.
Where should you send the request?
Use the support route shown by the platform or offerwall that provided your offer. On Freecash, its own offers and partner offers have different support routes. Check the provider named in the offer details, then follow its current waiting period and claim instructions. BearMoney is independent and cannot resolve another platform’s reward claims.
Official instructions: Freecash’s uncredited-offer process and how to create a Freecash support ticket. Checked September 12, 2026.
Build a small evidence folder
- Offer details: The offer name, source platform, offer ID if shown, reward amount and original terms.
- Account identifiers: Your rewards-platform user ID and advertiser’s player or customer ID. Never include your password or authentication codes.
- Timeline: When you started, when you completed each milestone and when you checked its status. Include your time zone.
- Proof of completion: Screenshots that show the relevant level, achievement or qualifying purchase. Keep original files. Check whether that provider asks for a screen recording instead.
- Current status: Pending, rejected or missing, plus any explanation already displayed and any existing ticket number.
Check the support window
Waiting periods and evidence rules vary. For an example of one platform’s process, see Freecash’s uncredited-offer guidance. Use your own provider’s current instructions to determine when and where to submit a claim.
Keep your record factual
Keep the originals privately. Do not invent dates, change progress values or claim a purchase you did not make. Evidence helps a review but does not guarantee a credit. A missed deadline or ineligible install can still affect the outcome. Keep the existing ticket number and follow the provider’s response process.
Quick answers
Does this send a ticket to Freecash?
No. It produces a draft for you to review. Submit it through the official private support route for the provider named in your offer.
What if I am missing a screenshot or a date?
Leave unknown dates blank and select only the evidence you actually have. Describe the missing information honestly in your notes.
Can I use it with a different rewards app?
Yes. The builder organizes your own facts without assuming one platform’s rules. Follow the support process and evidence requirements for your provider.
Will sharing the tool expose my details?
The share button includes only a public link to the empty tool. Copying or downloading your draft includes what you entered, so keep that draft private.